At Go Car Credit we make sure our customers always feel valued, and we take the same approach with our employees.
Whilst we're a relatively new organisation - established in 2017 - we have a lot of experience at all levels of the business and we’re growing. Our company behaviours, developed in partnership with our team, are what makes us Go Car Credit. The way we interact with our customers, our dealers and each other creates a strong culture that cements our foundations and supports our long-term success.
We have a mixture of customer-facing and central team roles with options for full and part time work. Whether you’re an experienced motor finance professional or starting out in your career, we have opportunities that will suit most people.
Our teams here are a mixture of customer-facing and central teams. They support customers at all stages in their customer journey from attracting and onboarding them in Acquisition, supporting them with any concerns or complaints in Aftersales, providing the right kind of support for those in financial difficulty in Customer Care, right through the customer lifecycle, back into Sales for renewals and onto Recoveries where appropriate.
We also have a wide range of central teams in Warrington and Portsmouth including Underwriting, Compliance, HR, Decision Science, Business Change, IT, Finance and Marketing.
One of the car dealerships that our customers can use is The World of Cars, which is our own dealership, based in Rugby. Here we have roles including Vehicle Technicians, Sales Executives and a range of office-based teams including Finance and Parts.
We also support our introducer partners across the UK with field-based Account Management and Dealer Support teams.
Whether you come to us directly or via one of our recruitment partners, you’ll always be sent a copy of our Recruitment Information Pack. This gives you all the information you need about Go Car Credit as a company and an insight into what it's like to work here.
As you'd expect, we always ask for evidence of your right to work in the UK and take up employment references. However, as a financial services business, there are some roles where we also run some other checks, such as basic criminal records and credit checks, but it will be clear at the start of the process whether these apply.
If there's anything else you'd like to know about working with us or if you’d like to be added to our talent pool and contacted first if a suitable role becomes available, send your CV and a covering email to Careers@GoCarCredit.co.uk
We really appreciate you taking the time to tell us why you’re a great fit for the role and the culture here at Go Car, so real life examples that show us that you’re on board with our mission to confidently underwrite tricky cases that our competitors cannot, by combining data science with the human interaction of our teams will go a long way!
We love to meet people face to face, so you’re likely to be invited in to one of our offices for an interview, where you can also meet the team.
We want to reward you fairly for what you do, so we offer competitive salaries at all levels of the business.
We believe those who go above and beyond should be recognised and rewarded, so we offer performance-related bonuses and sales commission structures to our teams.
Because your manager is an important part of your working life with us, we recruit and train great managers who are supported by an experienced HR team.
We're passionate about creating an inclusive workplace that values diversity and promotes equality of opportunity, so that you can make the best use of your skills, free from discrimination or harassment, with decisions made based on merit.
We work in small, friendly teams with social events taking place across the offices including Christmas and summer parties, World Cup competitions and fun It's a Knockout-style team events.
Although we have core operations to cover, our teams work a variety of shift patterns and we have a Flexible Working Policy which has supported many colleagues already, including members of our senior team who work part time.
As well as regular appraisals, internal job opportunities and secondments available to all, our customer-facing roles have clear Staff Bandings so you know how you can develop within your current role. There are Entry Level, Core and Senior Agent bands, with different responsibilities and rewards that come with each of them.
A far cry from the stereotype of sub-prime lenders, our priority is getting the right outcome for our customers and treating them as individuals. We’re supported by an experienced Compliance Team, so you can be proud of working for a company that puts ethical lending and customer outcomes at the heart of its operations . We also run and support a variety of charity events.
We have a mixture of benefits available, dependent upon the role, including pensions, company sick pay, private medical cover and a generous Recommend a Friend bonus scheme. We also have an innovative reward and recognition platform where we celebrate all of the good things that go on in the business.
We have modern office facilities with great amenities onsite and nearby, free tea and coffee to fuel your day and weekly treats delivered to the door. All of our offices have free car parking and good public transport links.
We have regular communications with our teams, keeping them up to date with what's happening in the business and celebrating success. We also have a cross-functional meeting where representatives from teams across the business get together monthly to ensure every team is involved and up to date.
Whether it’s encouraging our team to be more active by taking part in the Virgin Pulse Challenge or discounted gym access, publishing support for staff mental health or our generous holiday entitlement that increases the longer you work for us, we want our team to be healthy and happy!
