By using our websites (through any device) you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookies Policy. Any changes will appear here and become effective immediately. You should check this page occasionally to ensure you are familiar with any changes to the policy.
What are cookies?
Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website.
Cookies that we use
These cookies are stored in your browser we do not store them on our website or in our database.
Are temporary cookies which only exist on your device until you close your internet browser. Session cookies help our website to remember the way you use our site, for example your interactions on a previous webpage on our site. This avoids you needing to re-enter information on each webpage.
Strictly necessary cookies
These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and the channel in which you found our website so we can measure and improve the sites performance. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. These cookies collect anonymous information and cannot track your movements on other websites.
If you do not allow these cookies, then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store any personally identifiable information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Full list of cookies we use
|Cookie Name||What does it do?|
|wordpress_test_cookie||A session cookie, deleted when you close your web browser. WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.|
|These cookies are used to identify system (website) users login status.|
|displayCookieConsent||This cookie shows the cookie consent message when you first visit our site and hides it when you have clicked the confirmation button.|
|Google analytics cookie – Used to distinguish Google users.|
|_gat||Google analytics cookie – Used to manage the rate at which page view requests are made to Google.|
|Used by the website to identify if you have visited us by clicking on an advert. These are not stored by us they are only in your browser.|
handl_ip = It records your I.P address in your browser. This information is not stored by us.
handl_original_ref = Records the URL from which you came from to our site.
handl_ref = The URL which you came from to reach the page where the code that generates this cookie is stored.
handl_url = The URL on which we placed the code that generates this cookie is stored.
|_gac_UA-41428540-8 & gclid = This cookie is a globally unique tracking parameter (Google Click Identifier) used by Google to pass information back and forth between Google AdWords and Google Analytics.|
handl_landing_page = This records the very first page you visited on our site in your browser.
new_landing_page = This records the first page you visited on your return visit to our site in your browser.
gcc_campaign = The campaign name of the paid advert you clicked.
gcc_medium = The advertising or marketing medium used to get to our site.
gcc_source = Used to Identify the advertiser, site, publication, that you clicked on to reach our site
gcc_term = The search term you used to generate the advert.
|dmid||This cookie is set after you make an application with us and is used to show you your custom application tracker link.|
|first_time_app||This cookie shows a message on the application tracker the first time you use it.|
|first_time_survey||This cookie shows then hides a survey on the application tracker once it has been completed.|
|direct_access_survey||This cookie shows a survey on the application tracker for new customers only. It is only applied when a new customer completes an application.|
|user_code||This cookie is generated when you use the digital assistant. It is a random set of characters which is saved to the digital assistant form to tell how many times it is used by the same person. It will expire after 30 days.|
Third Party Cookies
We use some cookies to track where you have come from, for example if you were referred to us by an advert by collecting anonymous data. Cookies by themselves can’t be used to find out the identity of any user. The information is completely anonymous and doesn’t contain any of your personal data.
|Cookie Name||What does it do?|
|__utma Cookie||Used to distinguish users and sessions. A persistent cookie – remains on a computer, unless it expires, or the cookie cache is cleared. It tracks visitors. Metrics associated with the cookie include: first visit (unique visit), last visit (returning visit).|
|SIDCC||Security cookie to protect user’s data from unauthorised access.|
|1P_JAR||These cookies are used to gather website statistics, and track performance.|
|Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.|
|CONSENT||These are YouTube cookies dropped via our site, but by other websites, so if we host a video on YouTube.com and embed that on our site, when you click play YouTube drops a cookie on your machine, so it knows you have watched it.|
How can you control and delete cookies?
If you want to restrict or block the cookies used by us, you can do this through your internet browser settings. The ‘help’ function within your browser should explain how you can do this.
Alternatively, you can visit Cookiepedia – all about cookies, which contains comprehensive information on cookies, including how to manage and delete them.