Existing Customers

Welcome to the Go Car Credit customer zone, here you will find all the resources you may need as an existing customer.

To obtain a settlement figure please log in to MyGoCar.

If you need a call back from us, an address change or any other information please use our SEND US A REQUEST FORM.

Why not use our online payment portal so you can make quick payments on the go and receive your code straight away! The only information you will need is your vehicle registration and your date of birth (main account holder).

At Go Car Credit, we aim to provide you with the highest standards of service. If you are unhappy with the service you have received we encourage our customers to tell us in order for us to look to put things right.

If your vehicle has been immobilised and you need to move it to a suitable location please use the Additional Day Request service.

We have partnered up with the Money Advice Service so we can provide you with access to helpful tools to enhance your knowledge on money management. They offer free impartial money advice, guides on how to help improve your finances, tools and calculators.

We want to reward our loyal customers, continue to build long-term relationships and to work alongside you to repair and rebuild your credit rating to get back on road to better credit. Apply via our online application form and one of our sales agents will be in touch.

As Bad Credit Car Finance specialists our payment reminder system not only helps you get a car, it also helps to remind you when your repayments are due – so you can stay on track with your loan and rebuild your credit score.

If you have moved house, changed your name, or updated any of your contact details such as your phone number, please let us know. Providing us with your updated information will maintain the validity of your finance agreement.

Are you an existing customer looking for information regarding your agreement with us? Take a look at our frequently asked questions, here, you can see further information about payment dates, code requests, making a payment and more.