We decided to develop Go Car Credit as we understand anyone could have problems getting credit via traditional banks. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values here at Go Car Credit.
We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time.
We want our customers to feel excited about the car buying process not stressed or anxious.
Want to talk to us about how we could help you get the finance you need? Call us on 01925 696 373 and our sales agents will be happy to answer any questions you may have about our car finance process.
Our customers are never judged solely on their credit history. Instead, decisions are based on a blend of science and human judgement to understand whether the repayment schedule will be manageable for the customer.
We understand that the world of finance is filled with complicated paperwork, confusing jargon and so many options that you don’t know the right one to choose, overwhelming to say the least. That’s not how we want our customers to feel when dealing with Go Car Credit.
Our behaviours define how we want our customers to see us. Simple and stress free is the goal here!
Duty of care to our customers and an ethical approach is at the forefront of everything we do. We are experienced, professional, proficient and experts in the field of alternative finance.
We provide assistance, are helpful and encourage feedback. We are always warm and approachable in order to stimulate two way communication with our customers to achieve the right outcome.
Treating people equally without discrimination is central to our company culture. We treat customers as individuals, taking into account their specific circumstances.
We always find the clearest and most direct way to express ourself. This means plain English, no acronyms and no confusing jargon.
We are proud to be members of the Finance and Leasing Association, a leading trade association for the motor finance sector. As members we adhere to their Lending Code, which summarises how customers can expect to be treated by members, both legally and as a matter of good practise. You can view the latest copy of the Lending Code by clicking here.
Applications we receive are reviewed by the employees themselves and not just a computer program. This approach allows us to consider any extenuating circumstances such as a poor credit history, self-employment or income from benefits. We view our customers as individuals, not just a number.
We like to make sure our customers always feel valued and have found the best way to do this is to be as open and honest with them regarding any of our terms, conditions and interest rates. By being as transparent as possible with our affordable loans, we provide our customers with the opportunity to re-establish their credit rating and get them back on track.
Looking to start your car finance journey with us? Apply today in less than 2 minutes!
